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7. Guarantee of spare parts
Once you have decided to buy a Fingerscan from any company, you
should ask for Spare Parts availability agreement from the Sales Agent
or the Importer of the product. The agreement should start from the day
you buy the system and should cover a period of not less than 3 years.
The reason being that those companies doing the business by following
the trend of the market will never give assurance of the spare parts
availability because they do not know how long they are going to sell
the products.
Apart from this, you can also make a projection on the expenses for
the system. For example, if you purchase a system at 30,000 Baht per set
having one year warranty while the other system cost is Baht 60,000 per
set having one year warranty as well but assure the spare parts for 3
years.
From the above example, it seems that the system bought at Baht
30,000 is cheaper while actually the system costing Baht 60,000 works
out to be cheaper because you are looking the cost breakdown to 4 years.
(1st year being in warranty and the other 3 years the spare parts are
still available). When you compare the cost per year, it means that you
have purchase the system at Baht 15,000 per year. If you decide to buy
the system costing Baht 30,000 keeping in view the initial payment
without having the spare parts availability and after 1st
year of using the system and end of the warranty period, you will be
buying the system at 30,000 per year anyway. Bangkok
Systems & Software Co., Ltd. Policy
Bangkok Systems & Software Co., Ltd. Policy is to have inventory
of spare parts for 5 years from the day the production of a particular
model is stopped. This is done in a form of Spare Parts availability
agreement. In the event of the company can not supply the required spare
parts, the company will reimburse of buy back the system at the
specified percentage depending on the duration it has been in use. If we
calculate the cost effectiveness of the system, we will find that our
system is the most cost effective because the system will cost not more
than 12,000 per year. |
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