1. Check the profile and track record of the

    manufacturer.

2. Cross check the information of the Importer

    and the company which offers the product,

    the Sales representative.

3. The Sales Representative or the importer of

    the system should have official documents

    from the manufacturing mentioning that they

    are authorized to sell their products.

4. Service and Support Team

5. Comparison between the locally manufactured

    Fingerscan and the imported one.

6. How many products and brands of similar

    products do they have on their list?

7. Guarantee of spare parts

8. Warranty of the system

9. Servicing

10. Enquiring about the Product and Service

     Standard from the existing buyers

Trouble Shoot   

1. Hardware's problems

2. Software's problems